Citizens Bank
Online Banking Online Banking
Contact Us

Contact Us

Outstanding service is our first priority, whether you're banking in person, by telephone or on the Internet. There are many ways to contact us. Choose the one that's most convenient for you. If you prefer to visit us in person, come by one of our branch locations and speak to a customer service representative.



To protect consumer data and comply with improved best practice standards, all email communication you receive from us containing personally identifiable financial information is protected by ZixCorp’s encryption services. Citizens' Bank's SecureMessage Center is your easy-to-use portal that makes it easy for you to receive, read and reply to all our encrypted communications to you.

The privacy of business communication is important to us and we want to ensure your information stays private.

For general inquiries, please email us
NOTE: Please do not send sensitive or private information via regular email.


Main Office: (251) 947-1981

Telephone Banking: (251)-947-7771 or 1-888-947-7771
This automated telephone banking system is available 24 hours a day, seven days a week. Check balances, find your last deposit, transfer money and more.

Lost or Stolen Debit Card: 1-800-500-1044
Lost or Stolen Credit Card: 1-800-423-7503

(251) 947-1981
FAX (251) 947-1984

(251) 990-9991
FAX (251) 990-9698

(251) 970-2222
FAX (251) 970-2299

(251) 964-5091
FAX (251) 964-2506

Back to Top

FDIC Equal Housing Lender