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FAQs

FAQs


Secure Message Center

To protect consumer data and comply with improved best practice standards, all email communication you receive from us containing personally identifiable financial information takes advantage of ZixCorp’s encryption services. ZixCorp's easy-to-use e-messaging protection makes it easy for you to receive, read and reply to all our encrypted communications - whether you are a ZixCorp customer or not.

The privacy of business communication is important to us and we want to ensure your information stays private.

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Retrieving a Secure Email Message

To retrieve your secure email message from the SecureMessage Center

  1. Click the hyperlink in the email message.





    Note:
    If your email program does not support active links, cut and paste the link into your browser.

    The Registration page displays with your Email Address filled in.



    Note: The red asterisks (*) indicate required fields.

  2. On the Registration page, enter a Password that complies with the Password Rules shown, re-enter it, then enter a Password Reminder Phrase.

  3. Click Submit Password.

    The SecureMessage Center opens and displays your email message.



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