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Personal Banking


E-Statements

Take advantage of the security and paperless convenience of receiving your monthly Citizens Bank statements electronically. When you sign up for E-Statements, we will send you a friendly e-mail reminder letting you know when your statement is ready for viewing in your secure Online Banking account.

 

Cut the Clutter

Online Banking automatically stores up to 24 months of your statement history and check images, so you won't need files of paper statements. To maintain a longer account history, statements may be saved to your personal computer or downloaded to a personal finance software such as Quicken®, or QuickBooks®. If you would prefer copies of your statements and check images on CD-ROM, we are happy to accommodate your request for a minimal fee.

 

Instant Access

No more waiting for your statement to arrive each month. Your statement will be available days earlier with E-Statements and accessible to you from anywhere.

 

Protect Against Fraud

All of your personal information is behind our secure Online Banking platform, not in your mailbox. For more information on doing your part of maximizing online security and minimizing the risk of identity theft, click here.

 

Getting Started

Access to E-Statements does require enrollment in Online Banking with Citizens Bank. Click here to enroll and begin taking advantage of the security and convenience offered by E-Statements. If you are already an Online Banking customer. Simply log into your account. Once you are logged in, following these simple steps:

  1. Click on the "statement" link under the "accounts" tab and select "Electronic Only Statement Delivery"
  2. Read and accept the Electronic Disclosure Policy.
  3. One you are enrolled, you will receive an e-mail notification when a new account statement is available for viewing in Online Banking. You can then print, download or save the statement.

If you select Electronic-only Statement Delivery but change your mind at a later time, you can opt-out of electronic-only statements and receive paper statements from Citizens' Bank at the next statement cycle.  

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